BrightCom - Telecoms Management and Optimisation

Modern corporate telecoms require specialist expertise to manage efficiently and to take advantage of the technological opportunities available. Administration can become very resource-hungry if it is not automated, accurate and concise. It is no longer a simple matter of good negotiation to deliver a high performance telecoms service.

Telecoms suppliers often lack the skills (and motivation) to assist their clients to take the right decision in this convergent industry. Most organisations recognise that they need specialist assistance from an unbiased source to obtain a harmonised management view of telecoms services that are usually sourced from a wide variety of suppliers.

BrightCom is an independent telecoms consultancy that specialises in the optimisation and management of corporate telecoms services, helping our clients align their telecoms services with industry best practices.

We understand the latest technologies available and can advise on expected benefits and likely deployment risks

Our Services

We offer a telecoms management service helping our clients assess the performance of their existing environment, identify what improvements can be made and giving them the tools to manage their telecoms on an ongoing basis.

Our consultant will analyse the client’s usage profile in depth and produce succinct management information using our tried and test three-step approach to delivering optimised telecoms:

1.  Telecoms health check
A comprehensive review of your current environment  to remove waste, correct errors and recover costs of historical overcharging.
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2.  Telecoms management service
BrightCom collect billing data, check it, assign costs to cost centres, produce and distribute management reports.
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3.  Best Practise optimisation
BrightCom identifies and investigates best practise techniques in telecoms management, assisting in risk assessment and implementation.
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Benefits of the service

ü     Know how you compare with the industry best

Receive an independent best practice assessment of your telecoms service and learn what techniques, used by other organisations, could benefit you.

ü     Clear visibility of all your telecoms usage

Tailored reports emailed to managers at cost centre and consolidated levels, highlighting anomalies and unexpected use. Specialist consultants review your reports to ensure that no opportunities are missed.

ü     Rigorous & unbiased

Your bills are independently and accurately checked for errors and wastage, using powerful billing engine.

ü     One admin and reporting system to manage

No need for you learn how to use reporting tools from numerous fixed, mobile, voice and data suppliers. Maintain one single cost centre structure to apply to all telecoms charges.
Maximise the benefits of linking your different telecoms services – that’s where most improvements are found.

ü     Monitor personal use

Understand the level of personal use and comply with Customs and Excise regulation

ü   Access to tricks of the trade

Learn about industry secrets on how to improve efficiency and avoid legal and regulatory traps.

ü     Proven track record

The service is only truly successful when it saves you more than it costs. References are available for you to reassure yourself that it actually does.

 


Please call us to discuss your requirement
0845 070 2177

 

BrightCom News

BrightCom launch Mobile Spend Dashboard

BrightCom now produce a monthly Dashboard report for clients showing their mobile spend.  The client's raw call record data is fed into our systems and the report emailed to managers with specific consultant advice.
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BrightCom and Telepo launch UK partnership at CMA 2006

Feb 2006 |  Swedish based Telepo announce their partnership with BrightCom for distribution of their fixed mobile convergence solutions. 
» Read more